Office Administrator
Job Description
Starting Up to $19.50/hr
Calling all Foodies! Don’t romaine calm, Busch’s is HIRING! Do you love food, fun and people? Are you looking for growth, development and excellent wages? We could make the perfect pear!
Our industry is ever changing and we are looking for individuals who are passionate about food and people. We are a family-owned, Michigan based company that is heavily rooted in the communities we serve. Busch’s offers its employees benefits such as employee discounts, medical benefits including dental and optical, 401K with company match (restrictions apply) and even tuition reimbursement for qualifying students!
Specific Accountabilities:
· Collaborate with business partners and subject matter experts to facilitate the documentation of Busch’s best practices and standards for all areas of the business.
· Ensure accuracy and upkeep of Busch’s best practices and standards on the BRC.
· Assist with the documentation of new programs and services as requested.
· Facilitate updates to operations and training manuals.
· Contribute to organizational effectiveness by offering information, suggestions and recommendations.
· Respond to “We Listen” feedback and calls from guests, working with store and office teams to ensure successful resolution. Identify trends and help to permanently fix and address them.
· Maintain professional and technical knowledge by completing educational opportunities, reviewing professional publications, benchmarking state of the art practices and networking.
· Support work on developing Busch’s business proposals.
- Demonstrate behaviors that will win guests for life.
- Demonstrate personal accountability for meeting expectations, goals, and quality of work.
- Communicate clearly and in a timely manner and use constructive feedback to make improvements.
- Work together as one team by recognizing accomplishments, demonstrating respect and appreciation, and actively helping others.
- Execute with operational integrity by anticipating problems, taking preventative measures, and adapting to changes that improve our operations or guest experience.
- Consistently follow Busch’s policies and procedures.
- Share our passion for our products by being familiar with our products and services and actively seeking and sharing that information.
Skills & Requirements
Education, Experience and Skills:
· Previous experience in business processes writing and documentation of business standards
· Proficient management and leadership skills.
· Proficient organization and planning skills, especially to manage multiple deadlines and projects.
· Proficient communication and interpersonal skills, including written, verbal and listening skills.
· Proficient computer skills in excel, word and email. Able to learn and use a variety of proprietary applications and technology.
· Strong analytical, problem solving and decision making skills.
Physical Requirements:
· Lifting - Up to 20 lbs.
· Standing - Approx 50% of shift
· Reaching/Twisting - Approx 80% of shift
· Walking - Approx 50% of shift
· Pushing/Pulling/Bending - Approx 20% of shift
· Repetitive Motion: Hand and wrist - Approximately 85% of work shift
· Squatting/Kneeling Approx 10% of shift
Equipment:
· Telephone / Intercom
· Computer equipment
Busch’s is a family owned premier grocery retailer with multiple stores in Southeast Michigan. We are consistently recognized by our guests as an industry leader when it comes to service, product selection, store design and overall atmosphere. You can take pride in being a member of the Busch’s family and working in an environment where we truly care about our guests and the products we serve. We also take great care of the associates that take care of our guests. At Busch’s, we realize that without caring, motivated and personable associates, there would be no guests to serve.